answer the following questions:

$•$ Using the relative importance ratings of the customer attributes and setting a scale of $1=$ weak, $3=$ medium, and $5=$ strong for the relationship matrix, compute a weighted score for each of the technical requirements in HOQ. Find the priorities of customer criteria and technical criteria from the current HOQ. Data for the current scenario is provided below for convenience.

$•$ Investigate the relative importance of measures of the voice of the customer and technical criteria in House of quality. Explain why these rankings are reasonable, or provide counterarguments for a different ranking that you suggest. Provide a proposed HOQ with rankings of customer criteria and technical criteria.

$•$ Do your scores support the conclusions of the study in terms of the key service components to deploy in the QFD process? What conclusions can you reach in terms of the key service components to deploy in the QFD process? What other recommendations might you suggest based on the information provided in this case?

$•$ Propose an improved layout of the RRC and justify your proposal.