Question
Answer this question after reading the below post: Which of these five management styles do you prefer when dealing with conflict and why? Recognizing that
Answer this question after reading the below post:
Which of these five management styles do you prefer when dealing with conflict and why?
Recognizing that conflict and conflict resolution will be a skill set that every manager should be prepared for, having a variety of conflict management techniques that are appropriate for a given scenario will always be advantageous; however many conflict management specialists will develop their own preferences of style based upon experience.
Here are the five conflict management styles according to Thomas, K.W., and R.H. Kilmann:
1. Accommodating – This is when you cooperate to a high degree, and it may be at your own expense, and actually work against your own goals, objectives, and desired outcomes. This approach is effective when the other party is the expert or has a better solution. It can also be effective for preserving future relations with the other party.
2. Avoiding – This is when you simply avoid the issue. You aren’t helping the other party reach their goals, and you aren’t assertively pursuing your own. This works when the issue is trivial or when you have no chance of winning. It can also be effective when the issue would be very costly. It’s also very effective when the atmosphere is emotionally charged and you need to create some space. Sometimes issues will resolve themselves, but “hope is not a strategy”, and, in general, avoiding is not a good long-term strategy.
3.Collaborating – This is where you partner or pair up with the other party to achieve both of your goals. This is how you break free of the “win-lose” paradigm and seek the “win-win.” This can be effective for complex scenarios where you need to find a novel solution. This can also mean re-framing the challenge to create a bigger space and room for everybody’s ideas. The downside is that it requires a high degree of trust and reaching a consensus can require a lot of time and effort to get everybody on board and to synthesize all the ideas.
4.Competing – This is the “win-lose” approach. You act in a very assertive way to achieve your goals, without seeking to cooperate with the other party, and it may be at the expense of the other party. This approach may be appropriate for emergencies when the time is of the essence, or when you need quick, decisive action, and people are aware of and support the approach.
5.Compromising – This is the “lose-lose” scenario where neither party really achieves what they want. This requires a moderate level of assertiveness and cooperation. It may be appropriate for scenarios where you need a temporary solution, or where both sides have equally important goals. The trap is to fall into compromising as an easy way out when collaborating would produce a better solution.
Step by Step Solution
3.38 Rating (173 Votes )
There are 3 Steps involved in it
Step: 1
Conflict is a very common phenomenon in the workplace and professions and it may help in some instan...Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started