answer this question using IRAC

Rachel and David are in a relationship. David is a perfume merchant based in Kuala Lumpur, Malaysia. David is required to attend a two-week business meeting in Terengganu in March. David also expressed an interest in seeing her former classmates in Pahang and Kelantan following the meeting. As a result, he requested Rachel to manage his firm. Additionally, David informed his supplier and all of his regular customers that Rachel would be acting on his behalf and performing all of the routine tasks he typically performed, including distributing products and collecting money from clients, for the full month of March or until he returned. Additionally, because David lives alone, he has requested Rachel to look after his home and feed his pets while he is away. Rachel has entrusted Irene with some of her job. This was done from the moment she was hired as an agent, which David is ignorant of. Rachel desired to please David by raising the company's monthly sales. As a result, she phoned David's supplier, Sabries Sdn Bhd (Sabries), and requested that they send additional perfume and body mist items in addition to those already ordered by David. Several of David's customers were dissatisfied with Irene's services and complained to David over WhatsApp. Additionally, they threatened to stop doing business with him. Sabries also sent an email to David requesting payment for the additional merchandise. When David learned of these events, he became enraged and resolved to take action against Rachel and Irene.