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Handling requests

Observation

Responding

QUESTION $3$

"Making a Request" involves all the following steps except:

"Would you mind doing $($with a reason$)."$

"I want you to do $($with a reason$)."$

"I want you to do $($with a reason$),$ and if you do not do $($consequence$)$ will occur." "I want you to do $($without a reason but with a consequence$)."$

QUESTION $4$

A subordinate's request is best evaluated when the supervisor:

Knows the rules

Is a skilled responder

Defers to histor her superior