Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following date regarding the two procedures after one month of implementation Shipping Procedure A Shipping Procedure B Number of shipping errors 96 105 Hours from ordered to shipped 15,3 18.2 Shipping time (hours from shipped to delivered) 7.5 Pounds of goods shipped 900,000 750,000 Number of shipments 300 250 a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places 6.7 Procedure A error per shipment Procedure : error per shipment