Apples \& Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achleving this strategic objective. The company has provided the following data regarding the two procedures after one month of implementation: a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: x hours from ordered to delivered Procedure B: hours from ordered to delivered (3) Average pounds of goods per shipment. Procedure A: 165, of goods per shipment Procedure B: lbs. of qoods per shipment Procedure A: V error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: x hours from ordered to delivered Procedure B: hours from ordered to delivered (3) Average pounds of goods per shipment. Procedure A: lbs. of goods per shipment Procedure B : lbs. of goods per shipment b. Which program shouid the company implement moving forward? Fewstack F check My Work Aithough strategic objectives are useful for guiding management's actions, they do not measure whecher the company is achieving its objectives. Rather, performance metrics are used to assess performance in achieving the strotegic objectives. At least one metric is used for each strategic objective