Apply principles of management needed to work in teams, build cross-functional teams, and facilitate collaborative decision making.

 

You have just been hired as a consultant to a health care organization's chief executive officer (CEO). Improve the management tools and practices needed to work in teams, build cross-functional teams, and facilitate collaborative decision-making.

Instructions:

You need to identify elements found in an effective healthcare workgroup and identify barriers to communication that may cause conflict within a group. Suggest some communication techniques that can be used to avoid conflicts within a team.

It would be best if you addressed ways to improve communication among organizational departments to avoid conflict.

Finally, identify strategies that may be used to avoid recurring conflicts and ways a leader can ensure conflict is respectful and productive within the team in the organization.

Based upon what you have learned in previous classes, prepare a PowerPoint presentation in which you propose a quality improvement plan to present to the CEO addressing these issues. This should be a "how-to" guide to the CEO that they can readily implement to improve communications and ensure respectful and productive conflict.

Identify elements found in a given scenario

Competency

Identify two elements found in an influential healthcare work group in the

assignment scenario.

Mastery

Identify three elements found in an influential healthcare work group in

the assignment scenario.

Identify barriers to communication.

Competency

Identify two barriers to communication that may cause conflict within a

group.

Mastery

Identify three barriers to communication that may cause conflict within a

group.

Describe Communication techniques.

Competency

Describe at least two communication techniques that can be used to

avoid conflicts within the team.

Mastery

Describe at least three communication techniques that can be used to

avoid conflicts within the team.

Improvement strategies

Competency

Identified at least two strategies to improve communications and

strategies to avoiding recurring conflicts within

the team the organization

Mastery

Identified at least three strategies to improve communications and

strategies to avoid frequent conflicts within

the team the organization