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Apply readings from Gemba Kaizen: Chapters 6 - 11 (Imai, M. (2012). Gemba Kaizen A Commonsense Approach to a Continuous Improvement Strategy (2nd ed.). McGraw-Hill.)

Apply readings from Gemba Kaizen: Chapters 6 - 11 (Imai, M. (2012). Gemba Kaizen A Commonsense Approach to a Continuous Improvement Strategy (2nd ed.). McGraw-Hill.) to a Business Controls Support Manager with a large corporate bank. Discuss how inputs are managed. Role of a supervisor/manager in your workplacewhat they are responsible for? Give examples. What is their accountability for quality? What does training look like for these individuals

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