Question
Apply the following steps in problem solving to solve the problem in the problem scenario below. explain the problem . Scenario ICA is a division
Apply the following steps in problem solving to solve the problem in the problem scenario below. explain the problem .
Scenario
ICA is a division of the Rainbow Paint Company. Each year, they have a strategic planning meeting that lasts two days and hosts employees from all over the country. Planning for the meeting begins at least two months before the date and is often handled by one of the company's general managers. This year, the meeting is being held at your location in Boulder, Colorado. As general manager, you have been making all the plans. You have had to move the date twice because of two major conflicts. You settled on the one date when everyone could attend. Unfortunately, it is also a week when a major ski manufacturing convention is in town, putting hotels, restaurants, and meeting space at a premium and straining the budget.
Boulder is the smallest plant operation of ICA and has one conference room. You have used every inch of space planning for the exact number of people and their electronic needs. Today is the first day of the conference. After the greetings and the first presentation, the unthinkable happens. The ceiling in the conference room bursts open and water starts flowing down in torrents. It covers the electronics, people, and paperwork in the room before it can be stopped. Rainbow wants the strategic planning done and this is the only time everyone can meet. How do you go about solving the problem?
Step 1: Problem finding involves finding or foreseeing problems and opportunities.
Step 2: Fact finding involves dynamically collecting information related to the current situation in relation to the selected problem.
Step 3: Problem definition involves using divergence to translate the key facts and find a range of thoughtful and dynamic definitions of the problem.
Step 4: Idea finding consists of using active divergence to design a large number of possible solutions for the chosen problem definition.
Step 5: Evaluation and selection is about assessing the solutions by generating a set of evaluation criteria.
Step 6: Action planning is about discovering the tasks needed before and during the implementation.
Step 7: Gaining acceptance finds ways to encourage others to take ownership of the changes needed to implement and use the solution.
Step 8: Action taking is the final stage and is part of the overall decision-making and problem-solving process.
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