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Appropriate tools for the Measure step of Six Sigma include all of the following, except: process mapping (helps you understand relationship between performance standards and
Appropriate tools for the Measure step of Six Sigma include all of the following, except: process mapping (helps you understand relationship between performance standards and data) Pareto charts (to summarize the relative importance of differences between groups of data) qualitative analysis (evaluating employee comments to determine why you're experiencing a problem) cause-and-effect diagrams (helps you determine the right data to collect)
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