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are not able to have a dedicated Information Technology department, within their organisation. Moreover, what are the risks to the organisation, for using other

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are not able to have a dedicated Information Technology department, within their organisation. Moreover, what are the risks to the organisation, for using other companies, to provide e-commerce services for them. Use the Adapted Harvard Referencing style with peer-reviewed referencing support, to justify your solution. Question 6 [10 marks] Instructions: Please read the case study below the question and then answer the following case study question. Case Study Question: Many organisations now utilise social media as a means to extract valuable information about their potential customers. From the following mini-case study reading passage, identify what you think, the information the company should look for, when constructing their social media presence. Moreover, how it could possibility benefit the organization, from a profit point of view, and meeting the challenges from a new competitor. Discuss these key points. Use the Adapted Harvard Referencing style with peer reviewed referencing support, to justify your solution. A Brief Case Study Reading - Social Media @Costco Quahog The Quahog Costco Supermarket, an an average day, serves over 3500 customers. The store sells practically everything. The typical customer spends an average $125 each. While some customers spend over $1000 per visit. Larger spending customers, typically buy high-end products within the store's electrical and computing department. It has now come to management attention that a new competitor - Aldi, is going to open across the road. Management is concerned about losing their mare valuable customers to this new player. They want to know how they can keep these customers, and ensure that they get the best

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