Aresults-drivenand motivated CallRepresentativeregardedfor makinga differencecorporate-wide, with over 3 yearsof proven experience inPLANATE INFORMATQUE SARL, Douala- Cameroon (2017-2020)which led to my promotion to Branche Manager in the same company. My Extremely flexible, strong skills in actively listening and sensitive to all situation with the responsibility to ensure a positive customer experience by presentingprofessionalaltitudewhileprovidingaccurateinformationtoallcustomers, asaresult increasedsales and landed me an award of Best customer Service Representative of the year in 2019 (recorded 80% customer satisfaction rating).Self-starter with excellent oral and written communication skills. Proven team player with the ability to work with people at all levels of a corporation, in French or English.

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