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Article Link: https://www.researchgate.net/publication/341606008_Customer_Experience--Trends_Challenges_and_Managerial_Issues Base on the given article link answer the following questions: 1. INDUSTRY TRENDS and TECHNOLOGY TRENDS 2. RELATED MANAGERIAL ISSUES Article Name:

Article Link:

https://www.researchgate.net/publication/341606008_Customer_Experience--Trends_Challenges_and_Managerial_Issues

Base on the given article link answer the following questions:

1. INDUSTRY TRENDS and TECHNOLOGY TRENDS 2. RELATED MANAGERIAL ISSUES

Article Name: Customer Experience--Trends, Challenges and Managerial Issues

Article Link:

https://www.researchgate.net/publication/341606008_Customer_Experience--Trends_Challenges_and_Managerial_Issues

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