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Article: Muller, J. (2018, January 12). Cure for Our Fixation on Metrics. The Wall Street Journal. https://www-proquest-com.nuls.idm.oclc.org/docview/1986682069/fulltext/18B071511A024AB3PQ/2?accountid=25320 Summary: Measuring results is all the rage in
Article: Muller, J. (2018, January 12). Cure for Our Fixation on Metrics. The Wall Street Journal. https://www-proquest-com.nuls.idm.oclc.org/docview/1986682069/fulltext/18B071511A024AB3PQ/2?accountid=25320 Summary: Measuring results is all the rage in organizations, but it is often wrongheaded and counterproductive. Questions: What is 'metric fixation' as described in the article? Why can this be a bad thing? Which of the suggestions from the article for defining performance metrics is your favorite? Why
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