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Articulate the definition and importance of a CRM system. A CRM system includes three major focuses. These include sales force automation, customer service and support,

Articulate the definition and importance of a CRM system. A CRM system includes three major focuses. These include sales force automation, customer service and support, and marketing. Write a two-page paper on Sales Force Automation Include: Definition Why it is important How it can benefit a business Articulate how Amazon successfully leveraged

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