Artificial intelligence is fueling the use of robots for enhancing human performance or entirely replacing humans. Autonomous robots can perform not only manual labor, but also tasks traditionally performed by white-collar workers. The use of robotsalso called botsfor work began with the automation of structured repetitive tasks; however, advances in artificial intelligence will expand the use of bots to many tasks that require complex judgments for decision-making.

What will be the benefits, costs, and risks of an increasing employment of bots? How will organizations control and evaluate the use of bots?