as: 70. According to Michael Porter's Value Chain Model, all Activities could be classified a) Interests or Opinions of the customer) b) Cost-related or Differentiation-related c) Goals-related or Objectives-related d) Hygiene or Motivators e) Any of the above 71. A Process, Activity, Component should not be outsourced if: a) It is cheap to produce internally b) It is likely to constitute a part of a competitive advantage c) It is expensive to produce internally d) Cannot be patented e) None of the above