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As a Business expert on the IT team in an organization. The organization is embarking on acquiring and implementing a CRM solution to increase efficiency

As a Business expert on the IT team in an organization. The organization is embarking on acquiring and implementing a CRM solution to increase efficiency and productivity. Research and recommend a suitable solution from the business perspective.Pick and choose a CRM tool of choice and create a presentation (10-15 slides) based on research on the chosen CRM tool/software, using various reviews and comparison tools available online.

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