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As a manager, Kaia is working closely with employees to help them become accustomed to the new equipment they are using. She wants them to

As a manager, Kaia is working closely with employees to help them become accustomed to the new equipment they are using. She wants them to make these new processes part of the system. Which part of the Lewin model is Kaia using? a. Implementation b. Unfreezing c. Force-field analysis d. Refreezing e. Goal setting

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