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As a new HIM director at Bayside Hospital, you realize the coding area is two weeks behind in coding with a discharged, not final billed

As a new HIM director at Bayside Hospital, you realize the coding area is two weeks behind in coding with a discharged, not final billed (DNFB) of $8 million and Physician Queries often go unanswered with presently 90 outstanding. Make a step-by-step Quality improvement plan using Six Sigma for this issue. You can make any assumptions about Bayside Hospital that you wish.

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