As a new manager, you recognize that encouraging meaningful conflict in the workplace can be productive. One of your organization's sources of conflict is that a former manager did not have an open line of communication with his employees. The manager also believed that his approach was the only one acceptable when performing tasks. This manager's actions have contributed to general employee dissatisfaction and higher employee turnover. What can you, as a new manager, do to avoid a similar situation?

Select one:

a.Encourage employees to be respectful

b.Reward successful avoidance of conflict

c.Encourage honesty only when it helps avoid further conflict

d.Point out the flaws of the former manager and reassure employees that you, as their new manager will not conduct matters in the same way.