As a PM, you're aware that conflict is inevitable in a project environment. The question is not "How to avoid conflicts but rather how to deal with conflicts effectively." The better the conflict resolution technique is, the better the expected results. Conflicts need to be addressed with different conflict resolution techniques, where each technique has its own place and use, depending on the situation, culture, circumstances and objectives. The following are commonly used techniques: Question 4 options: forming, storming, norming, performing all of the above forcing, collaborating, confronting, problem solving withdrawing, avoiding, smoothing, compromising