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As a project manager, Jessica had to mediate a discussion between a tough client and a developer working on the project. She asked her boss

As a project manager, Jessica had to mediate a discussion between a tough client and a developer working on the project. She asked her boss to attend the meeting as a backup in case it was needed Immediately afterwards, her boss told her Good jobI think you handled the conflict well This feedback, while nice to hearwas not very helpful for Jessica s development because the feedback only contained one element of effective feedback Which element does Jessica s boss successfully use in her feedback

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