As a qualified project manager, you understand that most of your

technical functions will involve managing a broad and inter-connected

set of defined processes.

1. Identify the relevance of each of the five "project process groups"

described in the PMBOK Guide in terms of application in the case-

study project.

2. Explain how you might use the Plan-Do-Study-Act (PDSA) cycle to

solve iterative process-related problems in this project.