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As a team analyze the Service Profit Chain for a real-world organization. Choose a Case Study (Baldrige Application Summary) from the approved list posted by

As a team analyze the Service Profit Chain for a real-world organization. Choose a Case Study (Baldrige Application Summary) from the approved list posted by your professor in the News Forum. Develop an APA style paper (25 pages maximum) that addresses three Enterprise Integration Project (EIP) Framework categories including: 1. Customers and Products 2. Operations and Production 3. Workforce Support your analysis with credible management and research references

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