As a team, identify a business or organisation that at least one team member has a close interaction with, e.g. as a customer, an employee, or a committee member. In your team, identify a specific process that is core to the business, e.g. a transaction, an analytical activity, a supply chain process, a customer management process, an IT help request etc. It is best if you have been directly involved with the process. In your team, answer the following nine questions, using the identified weeks as a guide: 1. Why does the business exist? What does it do? Why? (Week 1, 2) 2. What process are you focusing on? What category of process is it? What part of the business does it relate to, e.g. SCM, CRM? (Week 10) 3. Model the process: Who are the main actors and/or roles involved? What are the tasks and/or decisions involved? How do they flow? (Week 3) 4. What data is the process reliant on, i.e. core entities and attributes? (Week 7). 5. Are external service technology providers used in the process, e.g. web services, outsourcing, off- shoring? Who are they? (Week 4, 8, 10) 6. What technologies, e.g. networks; hardware; software; cloud, are required to enable the process? Create a simple architecture diagram. (Week 6) 7. Based on your experience with the process, identify an improvement opportunity. Adjust your process model - and explain any new data and technology requirements. (Week 3, 6, 9). 8. What direct and indirect benefits will the process change bring? (Week 5). 9. Are there potential ethical or security concerns? (Week 11).