Question
As a technical sales engineer, Avery is responsible for selling her company's integrated circuit test systems. Each of these systems costs approximately one million dollars
As a technical sales engineer, Avery is responsible for selling her company's integrated
circuit test systems. Each of these systems costs approximately one million dollars and
Avery's sales goals are to sell at least ten of these systems per revenue quarter.
These sales expectations are in place because Avery's company is trying to go public
(IPO). In order to do so, they must be profitable for five quarters in a row. Therefore, there
is enormous pressure from the company's investors and board to meet the assigned sales
goals.
As the end of the fifth quarter approaches, Avery realizes she is one sale short of
reaching her goal. When she approaches her manager to let him know that she will not be
meeting her goals, he explains to her a way to get around the problem. He tells her that
when he was a sales engineer, he would approach customers who he knew would soon be
purchasing a system. He would get the customer to place the order and receive a price
discount if they come to the factory, be shown an empty shell of a system that was not yet
built, and sign paperwork documenting their acceptance of the unbuilt system as if it was
already built. That way the order could count as part of this quarter's profits, but the
customer would not have to pay for the order until the next quarter.
Avery's manager explains that although this practice of falsifying sales reports is now
illegal, when he was a salesperson the practice was a common way of meeting sales goals.
Additionally, he suggests to Avery that he would look the other way if she were to falsify a
customer acceptance report and reminds her that the company will only be able to go
public if she meets her sales goal. If she fails to meet her goal, the IPO will be postponed at
least a year and so will her IPO profits and the profits of all the other employees and
shareholders.
What should Avery do?
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