As an HR manager in a national bank, you have access to historical data about branch activity and employment across Canada from 2001 to 2009 These two variables develop a productivity ratio in terms of how many customers each teller is able to serve per year You are asked to make a quick and rough estimate of teller projections for the bank using this information and are expected to apply a ratio analysis The bank is expecting a five percent annual growth rate in its number of customers from 2009 to 2012 This is due to an aggressive marketing technique and the launch of a high interest banking incentive for customers who leave their existing bank to join yours As well, because of plans to launch a training and orientation program targeted at all employees, the bank also expects an annual increase in productivity over the next two years Using this information and the chart with data provided below, predict the organization's 2010 and 2011 forecasts for HR demand Year Number of Customers Number of Tellers Productivity (customers served per teller) 01 650,000 580 1,120 69 02 690,000 610 1,131 15 03 640,000 575 1,130 04 04 585,000 550 1,063 64 05 550,000 515 1,067 96 06 605,000 560 1,080 36 07 625,000 570 1,096 49 08 659,000 590 1,116 95 09 680,000 605 1,123 97 10 725,000 1,547 81 11 789,000 1,740 27 Tasks 1 Plot these figures within WORD on a scatter plot Estimate a regression line That is, draw a line that cuts straight through the center of the points (one that minimizes the distance between the lines and the plotted points) 2 Using your plot, estimate the number of tellers needed for forecasted sales of $1,547 81 million and $1,702 27 million 3 Answer in paragraph form Given the trends and the nature of the banking industry, what other advice can you give the HR planner Consider online banking, banking locations and hours, services offered, etc 4 Answer in paragraph form Why might using the plotted information alone be risky 5 Answer in paragraph form What other factors should you consider Why 6 Describe one quantitative and one qualitative technique that can be used to forecast human resources demand (discuss in complete detail)

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As an HR manager in a national bank, you have access to historical data about branch activity and employment across Canada from 2001 to 2009.

As an HR manager in a national bank, you have access to historical data about branch activity and employment across Canada from 2001 to 2009. These two variables develop a productivity ratio in terms of how many customers each teller is able to serve per year. You are asked to make a quick and rough estimate of teller projections for the bank using this information and are expected to apply a ratio analysis.

The bank is expecting a five percent annual growth rate in its number of customers from 2009 to 2012. This is due to an aggressive marketing technique and the launch of a high- interest banking incentive for customers who leave their existing bank to join yours. As well, because of plans to launch a training and orientation program targeted at all employees, the bank also expects an annual increase in productivity over the next two years.

Using this information and the chart with data provided below, predict the organization's 2010 and 2011 forecasts for HR demand.

Year

Number of Customers

Number of Tellers

Productivity (customers served per teller)

650,000

580

1,120.69

690,000

610

1,131.15

640,000

575

1,130.04

585,000

550

1,063.64

550,000

515

1,067.96

605,000

560

1,080.36

625,000

570

1,096.49

659,000

590

1,116.95

680,000

605

1,123.97

10*

725,000

1,547. 81

11*

789,000

1,740. 27

Tasks

1.Plot these figures within WORD on a scatter plot.Estimate a regression line.That is, draw a line that cuts straight through the center of the points (one that minimizes the distance between the lines and the plotted points).

2.Using your plot, estimate the number of tellers needed for forecasted sales of $1,547.81 million and $1,702.27 million.

3.Answer in paragraph form:Given the trends and the nature of the banking industry, what other advice can you give the HR planner?Consider online banking, banking locations and hours, services offered, etc.

4.Answer in paragraph form:Why might using the plotted information alone be risky?

5.Answer in paragraph form:What other factors should you consider?Why?

6. Describe one quantitative and one qualitative technique that can be used to forecast human resources demand (discuss in complete detail).