As an HR manager, you need to make sure anyone conducting an employee performance must be trained to avoid rater errors. Have you ever experienced any rater errors in your own appraisals? What about in terms of providing appraisal feedback during your appraisal interview (are the appraisal interview hints for appraisers followed, Figure 10-12)?

FIGURE 10-12 Appraisal Interview Hints for Appraisers DO - Prepare before interview - Focus on objective performance - Be specific about ratings and feedback - Develop a future improvement plan - Reinforce employee successes DONOT - Talk too much - Berate or lecture the employee - Focus entirely on negative job performance - Think that the employee always has to agree - Compare the employee with others