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As an operations manager, you should strive to achieve superiorquality, efficiency, and responsiveness for your customers, how would you best ensure this happens? Explain why

  • As an operations manager, you should strive to achieve superiorquality, efficiency, and responsiveness for your customers, how would you best ensure this happens?
  • Explain why achieving superior quality, efficiency, and responsiveness to customers impacts the "triple bottom line."

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