As an owner and manager of Custom Gaskets, Tony Zyck has been fascinated by all the changes occurring and transforming the workplace. Tony is concerned about the important OB trends that he can understand and take advantage of in developing and positioning his company in the marketplace. Which of the following refers to the natural talents that help employees learn specific tasks more guickly and perform them better? Select one: O a. intensity ) b. commitment ) . aptitude () d. persistence levels ) e. direction