as in all aspects of health care orginizations, there must be a means to measure sucess. decidions must be made on what metrics should be used and how to set realistic goals. coding departmentss and cdi programs often struggle with a productivity mindset of query turn around time or the number of queries a specialist generates in a day. If the the provider responds quickly but the response is unable to determine then the turn aroound time is minuscule which is good but the responsr is useless. if the queries are poorly constructed or nincompliant is it advisable to encourage specialists to compose more queries. Rather than using productivity to measure sucess some expects advise measuring sucess in alternate ways like these: consider what the organization top five strategic goals are and what if any clinical documentation and coded date can have on those goals. Discuss the pros and cons of the althernative measures for determining the success of the query process listed in the prior