As managers and leaders it is important that we innovate and develop highly customized managerial methods and approaches. At times, a simple fact or research finding can encourage us to think and begin to design an effective managerial approach. Based on, "People who know their personality, values and understand/ manage their own and others' emotions make better leaders," and informed by this week's concepts, tell us how you plan to master the art of managing your and others' emotions to facilitate a healthy workplace and ensure great performance. Please be sure to propose an approach or a set of best practices that is unique and directly stems from your relevant knowledge, experiences, and observations.    

please attached the references