As part of an insurance company's training program, participants learn how to conduct an analysis of clients' insurability. The goal is to have participants achieve a time in the range of 32 to 45 minutes. Test results for three participants were the following: Armand, a mean of 38.0 minutes and a standard deviation of 2.0 minutes; Jerry, a mean of 38.0 minutes and a standard deviation of 2.0 minutes; and Melissa, a mean of 38.5 minutes and a standard deviation of 2.5 minutes