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As Sephora increasingly dabbles with digital marketing and social media, which competitors should the company be most worried about? What metrics do you propose Sephora

As Sephora increasingly dabbles with digital marketing and social media, which competitors should the company be most worried about? What metrics do you propose Sephora Direct use to measure the success of its digital efforts going forward? What should be the strategic goal of Sephora's digital and social marketing programs? How can Bornstein satisfy the CEO's desire to "win" in the digital space?

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