As the bank with the highest number of customers in South Africa, Capitec wants to adopt the use of an AI service, similar to the ABSA Bot mentioned in the scenario. Draft a project management scope statement for the Capitec project. (20). 2.2 Identify the following stakeholder elements for your project:

2.2.1 Three key stakeholders (3)

2.2.2 The role of each stakeholder (3)

2.2.3 Each stakeholders needs and expectations (3)

2.2.4 The influence (or impact) of each stakeholder. (3)

2.3 Outline at least four risks associated with this project and provide a mitigation plan for each risk you identify. (8)

2.4 Describe five skills that the project manager will need in order to successfully deliver this project. (5)