As the book notes, conflict happens, because we are human! Conflict is bound to arise in any atmosphere that requires interdependency between people and work. For this week, let's discuss your experience with the causes of conflict!

In your discussion post, share the following:

• Describe the top 3 causes of conflict you think occur in the hospitality industry. Explain why.
• Share a story of conflict work or personal, how it was resolved, and which of the styles fit into Collaborating, Competing, Avoiding, Accommodating, or Compromising ( see lecture for explanations).