Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

As the company grew rapidly to meet consumer demands, it experienced rapid turnover. Leaders promoted veteran employees to management roles based on years of experience.

As the company grew rapidly to meet consumer demands, it experienced rapid turnover. Leaders promoted veteran employees to management roles based on years of experience. These new managers were assigned direct reports at random, including direct reports from collocated divisions and fully remote employees working on collocated teams. Many of the new managers had little management experience. As a result, the company provided a twoday intensive management training and provided all managers with a handbook that outlined the standard company-management practices. Managers were expected to follow the standard practices in the handbook. These practices included using an authoritative, results-based management style; resolving performance issues quickly based on standard processes; and fulfilling tasks related to project management, meeting facilitation, and decision making for their teams. In feedback surveys, employees frequently noted that their managers were often insensitive and inflexible, leaving little room for others to have a say in decision-making processes. They also reported feeling micromanaged. Managers who responded to the feedback surveys noted that they often felt uncomfortable using the strict, standardized management styles and approaches the company required. While management styles and approaches were standardized across teams, things like productivity tools and collaborative practices were not. As the company grew in size, managers saw a continual decline in productivity. Many managers, especially those new to their roles, often stated they felt overwhelmed and underprepared for their role. To address these concerns, leadership created a new organizational goal focused on improving employee satisfaction and giving managers more autonomy over managing their teams. The changes have been in place for almost a year, and the organization has seen an increase in employee satisfaction. However, your team's previous manager decided to continue using the old management style, stating that it better suited their personal management style and that it would be most appropriate for their team.

Based on the information above what would be the best way to describe leadership and management practices that would best be suited to manage the team and how would these practices align with the organizations mission culture and goals of The SNHU Pet Supply Company's mission is to provide high-quality pet food, treats, and toys to dogs and cats, The SNHU Pet Supply Company is staffed by a diverse group of more than 500 employees who love pets and appreciate the joy and friendship they bring to our homes and communities. We are a passionate, friendly group of people who strive to provide high-quality products and customer-first services across the nation to our customers and their pets. Goals Make quality pet products easier for customers to obtain through decreasing production costs by 3% Increase workplace efficiencies to deliver products more quickly and effectively Increase employee satisfaction ratings by 4%.....be effective in improving teams culture?

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Construction Project Management A Complete Introduction

Authors: Alison Dykstra

2nd Edition

0982703430, 978-0982703434

More Books

Students also viewed these General Management questions

Question

2 What participation techniques are used?

Answered: 1 week ago