As the Human Resources Manager at the Business Hotel in Chicago, you are in the process of hiring a Guest Services Manager. The role of the Guest Services Manager is pivotal in this effort, and the hiring decision is critical, demanding a candidate who not only has experience but also brings creativity and a commitment to fostering memorable guest experiences that will draw in returning customers. Prepare to present the candidates with three hypothetical situations they might encounter as the Guest Services Manager. They should describe their actions and reasoning in each case. Remember to consider the unique challenges faced by the hospitality industry in recovering from the pandemic's impact