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As the intern of the company, I am addressing the issue of a high number of missed appointments in the primary and specialty care clinics

As the intern of the company, I am addressing the issue of a high number of missed appointments in the primary and specialty care clinics of a large medical facility. The current reminder system, which involves phone calls and voicemails, isn't working effectively as many patients aren't responding. Based on research indicating the potential effectiveness of text messages, the facility is considering implementing a text message reminder system. The goal is to determine which methodphone calls or text messagesresults in the fewest missed appointments. Describe what method you are using to compare groups. (What is your statistical measure or test?)

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