As the new HIM Operations Manager, you've realized that the ROI backlog puts the facility at risk of an information blocking claim. In order to develop a plan to address the immediate backlog need and address the long term ROI needs, you gather data regarding staffing and workload. She has gathered the following data

Current ROI Staffing: 4.5 FTE

Workload:

Tasks	Volume (weekly)	Average time to complete individual task
Telephone Calls	100	10 minutes
Open and log mail	100	5 minutes
Subpoena	5	3 hours
Walk-in Requests	50	20 minutes
Insurance Requests	45	45 minutes

Determine the additional FTEs needed in the ROI area. Use a 7.5 hour work day for your calculation.