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As the new HIM Operations Manager, you've realized that the ROI backlog puts the facility at risk of an information blocking claim. In order to
As the new HIM Operations Manager, you've realized that the ROI backlog puts the facility at risk of an information blocking claim. In order to develop a plan to address the immediate backlog need and address the long term ROI needs, you gather data regarding staffing and workload. She has gathered the following data
Current ROI Staffing: 4.5 FTE
Workload:
Tasks | Volume (weekly) | Average time to complete individual task |
Telephone Calls | 100 | 10 minutes |
Open and log mail | 100 | 5 minutes |
Subpoena | 5 | 3 hours |
Walk-in Requests | 50 | 20 minutes |
Insurance Requests | 45 | 45 minutes |
Determine the additional FTEs needed in the ROI area. Use a 7.5 hour work day for your calculation.
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