As the new HR Director of a company in the behavioral health industry, you have the responsibility to develop a performance management system. You need to present a business case to senior executives that the performance management system does not stand alone and must be integrated into the company's strategic plan, business needs, and measurements.

For information on performance management best practices, review various publications in the articles tab at www.insala.com.

A. Given several key practices for a successful performance management system, which ones should be implemented first?

B. Identify key measurements to transition the company from the current system of looking at personality factors to a new system of looking at performance factors.