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As the new production manager of a small manufacturing plant in Tennessee, you've been charged with making beneficial changes to the production line. After interviewing

As the new production manager of a small manufacturing plant in Tennessee, you've been charged with making beneficial changes to the production line. After interviewing nearly all of the workers, you've developed a number of ideas for improving employee satisfaction with internal jobs, reducing turnover, and minimizing the number of on-the-job injuries. Additionally, these changes should increase productivity and reduce waste. Once you've implemented these changes, which approach should you use to measure their effectiveness?

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