As the number of communication channels has increased, the task of understanding how to best reach a target market has__________. Group of answer choices become easier focused on social media and entertainment communications focused on primary media become much more complexFedEx trains its employees extensively, provides technology to aid customers, and empowers its employees to take action to solve customers' problems in an effort to address the _______ gap in the Gaps Model. Group of answer choices Knowledge gap Standards gap Delivery gap Communications gap