As the office manager for a small pediatric group, you are reviewing the following dashboard from your information system. The grey line reflects the actual data, the orange line represents the practice's goals for Average # of Pts Seen Per Day. The orange line reflects the actual data, the yellow line represents the practice's goals for Wait Times.

Instructions

Review the dashboards below

After reviewing the dashboards, answer the following questions. Submit your responses in a Word document here.

1. What value do the analytics bring to the practice?
2. What one significant action might need to be taken based on this data?
3. What other data would you want to have before taking action?
4. Justify the use of a dashboard as an effective part of a decision support system