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As the regional manager for Zurich's risk engineering services division, Erica travels a lot for work. Whenever Erica needs to book a hotel room
As the regional manager for Zurich's risk engineering services division, Erica travels a lot for work. Whenever Erica needs to book a hotel room in an unfamiliar city, she always stays at a Hilton, because she's familiar with the brand. This is an example of O a heuristic the hindsight bias O the randomness bias O procedure
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Information Technology Project Management
Authors: Kathy Schwalbe
6th Edition
978-111122175, 1133172393, 9780324786927, 1111221758, 9781133172390, 324786921, 978-1133153726
