As we debate whether Swartz was an effective change management leader, let us think about whether she worked to cultivate a resilient organization to be able to weather future crises and jolts that require an unprecedented response.

Many of us may have read Dr. Angela Duckworth's book "Grit" - defined as pursuing goals with passion and perseverance. In the assigned article that she coauthored with a chief medical officer Thomas Lee, they discuss the benefits of Organizational Grit. Let's now discuss gritty organizations.

What do you think - did Jan Swartz cultivate a "gritty culture"? Do you believe the organization is better equipped to handle future crises after incorporating the learning from this pandemic?