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As you are reading this ponder the following questions. Is Charles a leader or a manager? What mistakes did he make? What mistakes did his
As you are reading this ponder the following questions.
- Is Charles a leader or a manager?
- What mistakes did he make?
- What mistakes did his team make?
- Now that they finds themselves in this situation, what should they do? Should it be Charles or the team to act?
- How would you handle this situation?
- What would you recommend to Charles as a leadership style that would have been more effective? Why?
- Could he have raised staff quotas in a different way with more success? How?
- Can the actions and position Charles has taken be "undone" or will Charles and the Business Services Team have to start over with relationship building?
- Can Audrey Downs help at this point?
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Horngrens Accounting
Authors: Tracie Miller Nobles, Brenda Mattison, Ella Mae Matsumura, Carol A. Meissner, Jo Ann Johnston, Peter R. Norwood
11th Canadian Edition Volume 2
0135359783, 978-0135359785
