As you come to the end of the process, you've made the following decision:

Use the information from Jamal Moore to discipline Aaron Webb for violating the NDA. Caution Jamal Moore about his unsanctioned illegal activity. Coaching the employees instead of firing them will help the company in the long term. Ive laid out for you a method for organizing your thoughts. This format could easily be used as the basis for an email or an inter-office memo, but its primary purpose is to organize the reasons behind your action and to defend your decision. While each section of the memo has a word count limit, a concise memo will often be much shorter. I recommend aiming for roughly one-half of the maximum, but you can always write more if necessary. The goal is to use the norms of both ethical perspectives to write a memo that is technically sound and coherent as well as persuasive and inspiring. If you want to know more about the criteria for a good communication, check the Memo Structure page under Game Information on the left menu bar. Audience Choose a stakeholder or stakeholder group to receive the explanation of your decision? If you believe the decision should not be made public, then write a memo to the file or to yourself.

-- Choose a recipient -- The Shareholders Cary Bryant, General Counsel You, Director of Information Technology Carol Tempest, VP of Human Resources Jamal Moore Aaron Webb

Subject Add a sentence or phrase that clearly identifies the purpose of the communication. A good greeting is engaging and anticipates the conversation. (Limit of 30 words)

Background of the Problem In your background statement, include sufficient detail so that the recipient knows what the problem is without including any confidential information. Then, clearly present the values in conflict in the problem. A good statement is appropriate for the audience, is polished and coherent, is written from your own voice, and draws the audience into the conversation. (Limit of 400 words)

Statement of Decision In a sentence, clearly and concisely state your decision. A good statement is understandable, considers the others involved, and connects with your audience. (Limit of 150 words)

Reasons for the Decision Now, give the reasons for your decision. Use the language of the ethical framework or the ethical principles you used to come to your decision. A good decision statement uses the norms of both ethical lenses, uses logic and emotion to frame the solution, and presents a compelling solution to the problem. (Limit of 400 words)

Forward-Looking Conclusion The final sentences should build a relationship with the other team members and your constituents, leave the door open for further conversation, and tell the recipient(s) what the decision means for them. A good conclusion is clear, presents a path forward, and is inspiring. If you have chosen to write a note to yourself, your conclusion should instead focus on your goals for further improvement or the steps you would take to avoid repeating the problem in the future. (Limit of 200 words)

Case File \#1 Of course, if the information Jamal got checks out, Aaron Webb is probably going to continue posting company material. Below you will find a summary of your job description for this dilemma. Knowing what is expected of you within your role will That's two heads that could be rolling help you understand your responsibilities better It's a tough job you have. Makes mine look a little easier. Director of Information Technology Ricardo Your role is responsible for managing all internal information systems functions which include systems programming, application programming, networks, and computer operations. Key responsibilities include establishing corporate standards for hardware and software, developing operating procedures, and defining service level agreements. Duties also include ongoing system and network monitoring and defining strategies, process, and policies to ensure stable and safe operation of Case File \#6 system resources. When faced with an ethical dilemma at work, we have resources at our fingertips to help us decide what to do like our Employee Handbook, key policies and procedures, and standard operating procedures. We also have to be aware of the federal, state and local laws that may apply to the situation. The dilemma you are facing deals with and proprietary information, social media and the use of company technology resources. Here are the key points you should remember Case File \#2 As you know, we've been working hard on the network, and l'm happy to inform you that our new security protocols are - As an employee, you are required to sign a proprietary agreement with the Company when you begin your finally in place. This includes a series of trace programs attached to our confidential material, firewalls for our internal network, and enhanced email security. employment. In that document you agree to hold in the strictest confidence confidential information which Additionally, I've created a few rudimentary search algorithms that will regularly check the web for key phrases related to our includes non-public information as it relates to research, product plans, or other information regarding the products, to ensure any leaks can be found quickly. Problems like that embarrassing situation last year should be a thing of Company's products or services and markets. the past. - The Company does not prohibit employees from posting on public forums outside of work. However, the Ricardo Pea Company does impose certain restrictions on these types of activities in order to protect its professional Information Systems Engineer G-BigSpert image and intellectual property. Employees are prohibited from posting any information about the Company or its products and product candidates in any public forum without the Compliance Officer's prior written approval Case File \#3 - The use of electronic communication equipment must comply with all laws and regulations and shall exhibit Well, it seems once you start looking for problems, they don't take long to appear. Right after starting up, the search the highest moral and ethical standards of business conduct. Illegal, unethical, or inappropriate behavior will program found a couple of blog postings about the company. It doesn't look too serious-at least 90% of the items aren't not be tolerated. The contents of e-mail and computer data files, may be accessed, reviewed, and disclosed confidential, and nothing posted is harmful. The author (anonvmous, of course) raises a few questions about our safety, but by the Company for its business purposes at any time, with or without notice or employee consent. You can check it out if you want, but in my opinion, it's not something to worry about. I bring it to your attention mainly to This should help you as you work through this ethical dilemma. Good luck! indicate that the system is working. Ricardo Pea Information Systems Engineer G-BioSpedt Case File \#4 yr problem w/ info leak is taken care of traced the post 2 employee by working backward and using trace programs. abl 2 get through his mail acct and into his home computer. his name is garon webb, works in rnd. computer has lots of sensitive company info that u def dont want posted. a friend Case File \#5 I see someone recently bypassed some of our security measures to send you an anonymous email about the info leak. The sender was Jamal Moore, if you were wondering, one of our techs. He mentioned yesterday that we needed to take "harsh action" against the leak, and he's certainly smart enough to get through the network to access a home computer. He's very talented, but this kind of invasion of privacy is probably not what the company wants to encourage