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As you may know, the State Board of Community and Technical Colleges (SBCTC) acquired a new administrative software system (ctcLink) approximately 4 years ago, installing

As you may know, the State Board of Community and Technical Colleges (SBCTC) acquired a new administrative software system (ctcLink) approximately 4 years ago, installing it in other colleges gradually. If the SBCTC surveys Financial Aid employees at the remaining colleges about their desire for training, this would be a: Group of answer choices needs assessment. outcome evaluation impact evaluation. cost-benefit analysis

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